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Customer Reviews
GLADWELL'S FLORIST
Local Jacksonville, FL florist
Average Customer Rating: 4.9 of 5 stars. (54 reviews)
Date: May 24, 2024
Name: Taylor K

State/Province:SC

Gladwell’s Florest is Phenomenal!! I placed an out of state order for someone in her 90s! I Explained the situation of it taking time for her to get to the door so the flowers would not be left outside in the heat as other florists have done before. They also assisted me in making a decision and gave suggestions for the arrangement that I would not have thought about which I liked. Very polite and took her time with me. No Rush Rush to place the order, yet willing to assure I was satisfied! It was beautiful, as I was sent a picture of it. Thank you Gladwell’s!
Robin 's Reply:
Date: Jun 04, 2024, 2:40 pm

Thank you so much for your wonderful compliments! We have a great team here and we're so happy you liked our work. Customer satisfaction our priority, and we are glad your expectations were met and exceeded. Please call on us at any time.
Date: Feb 14, 2024
Name: Jeff C

State/Province:FL

This is my first time using Gladwell's Florist. LouAnn and her team did a great job on my Wife's valentine flowers. She is so happy and that makes me VERY happy. I will be sure to purchase from Gladwell's again!
LouAnn's Reply:
Date: Jun 04, 2024, 9:55 am

Thank you for your compliments, Mr. Cregor, and we are enjoying filling your orders. We appreciate your nice comments and look forward to being your preferred florist for a long time to come.
Date: Jan 26, 2024
Name: Dinah V

State/Province:NC

I used Gladwell for the first time and I am so happy with their service! They didn’t have the exact flowers but compensated and made it even more beautiful!!! On point delivery with southern hospitality kindness! I will definitely use them again in the future!!
Date: Oct 27, 2023
Name: India V

State/Province:FL

This has got to be one of the BEST florists in jacksonville! I've been a fan of Kuhn for years but I've also used gladwells on occasion. After the latest flower order I know for sure... this is THE place for flower orders. They are economical and VERY creative! I called them for a same day order with an Asian theme and they went well above my expectations... even created a glitter ribbon and accessories to really top it off. I WAS IMPRESSED and that doesn't happen often these days. Love the quality and effort they put into my order! THANK YOU!!
LouAnn's Reply:
Date: Oct 27, 2023, 11:09 am

Thanks India for letting us take care of your floral needs. It was fun creating your Asian theme arrangements.
Date: Jun 07, 2023
Name: Jonathan G

State/Province:FL

great service and product!
Date: May 30, 2023
Name: Bob A

State/Province:FL

Always beautiful flowers. Never disappointed. Delivery was right on time.
Date: May 12, 2023
Name: Cathy P

State/Province:FL

Gladwells Never disappoints. Any occassion from weddings, birthdays, or funerals they provide wonderful service and of coarse beautiful flowers.
Date: May 11, 2023
Name: Elena O

State/Province:SC

They did a beautiful job on my mom's flower arrangement for her birthday/mother's day gift. I will definitely recommend them and plan in using them again
Robin's Reply:
Date: May 12, 2023, 7:34 am

Thank you for your kind words! We appreciate your support!
Date: Apr 25, 2023
Name: Judy P

State/Province:FL

They did an amazing arrangement to put around my aunt urn. It was incredibly beautiful. They do fantastic work. Always use them.
LouAnn's Reply:
Date: Apr 25, 2023, 9:54 am

Thank you for your kind words! Our team of talented designers will appreciate your thoughtfulness.
Date: Apr 10, 2023
Name: Carey B

State/Province:FL

Recipient raved about the arrangement; Gladwells always does an amazing job! They are the only florist I use.
Date: Apr 03, 2023
Name: Evie B

State/Province:FL

Very fresh beautiful flower arrangement. The delivery person texted the delivery time as it was hot outside. Very considerate-highly recommend!
Date: Mar 18, 2023
Name: Rashelle E

State/Province:FL

I do t know how they turned out in person but my sister loved them as her birthday surprise!
Date: Mar 07, 2023
Name: Andrea A

State/Province:NC

Arrangement was lovely for Mom's gravesite service. Thank you so much for the timely delivery.
Gladwell's Florist's Reply:
Date: Mar 07, 2023, 11:23 am

Thank you for allowing us to serve you during your time of need. We appreciate your kind words which are very encouraging to our dedicated employees.
Date: Feb 20, 2023
Name: Christina F

State/Province:FL

Outstanding! They didnt' have what I ordered online but they called and replaced it with something very comparable and had great ideas for me since I'm not a plant person! I've used them in the past as well and they are always courteous and flowers/plants are always beautiful.
Date: Feb 19, 2023
Name: Katherine M

State/Province:SC

Flowers arrived just in time. Thank you. My mother passed and her twin sister not only passed but was put to rest on their birthday. So I just wanted her to have something on special day. She was so excited. She hasn't had flowers sent to her in 30 years. Thank you for making a difficult time still be special.
Date: Dec 08, 2022
Name: Kimberly M

State/Province:TX

The flowers were beautiful and showed up in a timely manner!
LouAnn's Reply:
Date: Dec 08, 2022, 2:23 pm

Hi, Kim, thank you for your kind words! It's always nice to hear that our customers are happy with our work. Please let us know when we can assist you again.
Date: Dec 05, 2022
Name: Susan F

State/Province:FL

Good morning. I had a wonderful experience ordering from your florist for the 1st time. My dear friend was discharged from the hospital A-day early after I had already had the delivery of her flowers to be sent to the hospital. I called your florist immediately after finding out that she was already home and I appreciate your staff working with me To ensure her beautiful flowers were sent to her home address. She did receive Her arrangement that afternoon as promised and said they were absolutely beautiful. Thank you so much for brightening her day. As she had major surgery. I definitely will
Date: Dec 04, 2022
Name: JOHN R

State/Province:FL

The flowers arrived yesterday on time and lasted longer than any I have ever ordered from any florest in the past
Date: Nov 23, 2022
Name: Tracey C

State/Province:IT

Prompt, professional and quick service. I ordered an arrangement last minute and the surprise floral arrangement was able to be delivered same day. Lue-Ann called to advise that some flowers weren't available, even though I lived in a different country. The surprise bouquet was well received and brought some joy and positivity. Thank you, Gladwell's Florist.
Date: Aug 19, 2022
Name: Christine T

State/Province:FL

Beautiful arrangement. Even prettier than the online pix! Arrived quickly and sooo easy to order online. Thank you for brightening my sisters day
Date: Jul 02, 2022
Name: Michael S

State/Province:FL

beautiful arrangement but did not have the tulips i requested and did not put on the card whom it was from.
LouAnn's Reply:
Date: Jul 05, 2022, 6:57 am

Hi Mr. Suddath, We were not able to get tulips from our wholesalers so we substituted with spray roses in the same color. We did add more value to the arrangement and did as close as possible. When you signed your card message, you did not give a signature. It only said "Happy 60th Birthday! Many flowers are not always available since Covid. Please accept our apologies.
Date: Jun 20, 2022
Name: Susan G

State/Province:CT

Prompt service, wide delivery area, recipient was pleased w arrangement.
Date: Jun 03, 2022
Name: Susan A

State/Province:FL

I have used Gladwells for over 40 yrs and they have never disappointed me. If an arrangement is not perfect they always honor their work
Date: Jun 03, 2022
Name: Forest B

State/Province:FL

Mrs. Grant sent me a picture of the flowers. They were absolutely beautiful. Thank you very much for your outstanding service. You will be receiving another order in the near future.
Date: May 20, 2022
Name: Jeanna C

State/Province:GA

Because I live 300 miles away, I ordered online for Mother’s Day. One of the busiest times for a florist but everything was beautiful and arrived on time. Would highly recommend Gladwell’s Florist.
Date: May 19, 2022
Name: Bonnie R

State/Province:FL

I called Gladwell’s to compliment them on the beauty, fragrance, and freshness of the flowers.
Date: May 11, 2022
Name: Richard S

State/Province:FL

Recipient was thrilled, loved the bouquet. Good job!
Date: May 09, 2022
Name: Margaret C

State/Province:FL

The Delivery Man was so nice and considerate. I was away the first time and he returned to make my delivery. My flowers were absolutely beautiful. My son ordered yellow roses and they were spectacular! I was truly impressed. The roses opened fully and stayed beautiful for days. Such a pretty arrangement, it made me smile every time I passed by it.
Date: May 09, 2022
Name: THOMAS P

State/Province:FL

Arrived on time and my wife loved the mothers day bouquet..Beautiful arrangement...
Date: May 09, 2022
Name: Laurie D

State/Province:FL

Flowers were fresh and beautifully arranged.
Date: May 04, 2022
Name: Patrice J

State/Province:FL

Fast & The arrangement was beautiful!
Date: Apr 08, 2022
Name: Bill B

State/Province:FL

The flowers were beautiful. And I really appreciated that they were delivered the day that I ordered them. Thanks so much for your outstanding services. . Thanks so very much for your outstanding service. The flowers were beautiful. I will be using your florist again.
Date: Apr 04, 2022
Name: Irene B

State/Province:ON

very good service. the arrangement was delivered exactly as it was portrayed. many thanks.
Date: Mar 29, 2022
Name: Linda B

State/Province:FL

great service. lovely plant
Date: Feb 28, 2022
Name: Donna S

State/Province:FL

Flowers were beautiful and delivered on time.
Date: Feb 22, 2022
Name: Daniel S

State/Province:FL

Delivery was right on time. Ordered online in-advance. Surprised my better-half when she needed a pick-me-up the most. Was impressed the card that I set up with my order was hand-written with what I wanted it to say, too! Great service!
Date: Feb 17, 2022
Name: Lissa E

State/Province:FL

Got these for my sister and niece for Valentine’s Day! They were delivered first thing that morning! They were beautiful and they loved them. Will be using them again!
Date: Jan 26, 2022
Name: Donna R

State/Province:FL

I am confident it was as pretty in reality as was the picture!
Date: Jan 20, 2022
Name: Cheryl E

State/Province:IN

Gladwell Florist was wonderful. Thank you so much for your help. My friend said the Peace Lily is beautiful.
Date: Jan 13, 2022
Name: Stephanie H

State/Province:GA

Had a lily sent to my sister & family & they loved it. It was a nice touch to add somme blooms since the lily wasn’t blooming, yet. Thank you!
Date: Jan 03, 2022
Name: Casey J

State/Province:FL

Talk about SERVICE! I ordered an arrangement to be delivered for my friend who lost her father. It was at her doorstep within two hours of my placing the online order! She sent me a picture of it on her dining table and I could not believe it!!!!
Date: Dec 26, 2021
Name: Phyllis Hagan H

State/Province:FL

Beautiful floral arrangement For Christmas!
Date: Nov 30, 2021
Name: Aron S

State/Province:FL

The flowers were perfect. Thank you for being so available for same day delivery. Most other florists are not. We appreciate you.
Date: Oct 14, 2021
Name: Connie L

State/Province:FL

Dish Garden is beautiful!
Date: Oct 11, 2021
Name: Bobbie P

State/Province:FL

Dish Garden was beautiful and website was easy to navigate. Very pleased with my experience!
Date: Sep 25, 2021
Name: PATSY B

State/Province:FL

We were so pleased with the spray for my mother's funeral. It even more gorgeous than expected! I would definitely return should another occasion flowers.
Date: Sep 21, 2021
Name: William G

State/Province:FL

Very pleased the service.
Date: Sep 08, 2021
Name: Debbie H

State/Province:FL

Very nice surprise for my husband on our anniversary. Delivered on time and is beautiful.
Date: Aug 30, 2021
Name: Bree M

State/Province:FL

I was gifted a bouquet from Gladwell's Florist from family that lives out of state. The delivery was very friendly and quick and the flowers are beautiful! Nearly a week old now and still looking very fresh. We will definitely use Gladwells again!
Date: Aug 09, 2021
Name: Joan C

State/Province:GA

My mom’s birthday arrangement was beautiful! She loved her flowers. Thank you.
Date: Jul 07, 2021
Name: Steven S

State/Province:FL

Web site was easy to use and the order was delivered when promised.
Date: Jun 09, 2021
Name: MARTA G

State/Province:FL

I was enchanted and grateful with your talent in florist service. Fresh and durable with great colors combination.
Date: May 22, 2021
Name: Tracy C

State/Province:FL

Gladwells florist has never disappointed have used them for years and will continue for many more. They are excellent!